Color variation cannot be considered a defect due to ink, lighting, and material variations. Variations in print substrates/materials make it impossible to exactly duplicate PMS colors on Innovation Line products. Therefore, e-proofs are not an exact color representation. The colors shown on e-proofs may not be accurately represented on your computer monitor (All metallic inks will NOT show up as metallic on screen) and PMS colors as printed in the Pantone Color Book are only a reference point. Important Information: Proofs provided are for logo placement and size approval only. Likewise, 48 hours after proof approval, it is not possible to cancel/revise any order as it will have been printed, packed & is being staged to ship and distributor is responsible for all costs. In most cases, if no proof has been requested at time of order submission, within 48 hours of order receipt, it is too late to cancel order and distributor is responsible for all incurred costs regardless of whether order has physically shipped from our factory. Order Cancellations/Cancellation Requests/Art Changes/Revisions Policy: Order Cancellation/Revision requests are not accepted until Factory confirms product has not been manufactured or printed.Note: Due to potential compatibility issues with vector art formats, if your artwork falls outside the artboard/preview window, Innovation cannot be responsible for any copy or logo that is layered, lost or hidden and will not print. All type should be converted to outlines, or have the requisite OTF and/or TTF font files included with the art. High res (300DPI) pixel image formats such as JPG, PNG or TIF are acceptable for full color imprints. Vector art in EPS, AI or PDF formate is required for all spot color and laser engraved imprints. All applicable charges will be applied. Copy Change request must meet 1/2 of the first column quantity. Teddy Bears are intended for individual use and cannot be compared. Regarding color matching, transfer printing uses a computer printer to generate a heat transfer to transfer the image onto T shirt fabric. For up to 4 color transfers, exact color matches cannot be achieved. As each product is manufactured and printed individually, up to 3/16” movement in logo alignment may occur. Small shifting of imprint cannot be avoided when printing. Some fine details may be lost during printing as well as fade quickly after printing. Fine lines have a tendency to break and/or appear broken when printing on cloth materials for PMS match. Credit will not be issued nor returns accepted. Please note: Slight material bleed through cannot be avoided when printing on this material (100% ink coverage is not possible).Returns cannot be accepted under any circumstances (sorry, no exceptions!). Blank/Unimprinted product sales are final. Orders received after 5PM PST will be assigned as received the following day. Orders received before 5PM PST will ship 2-3 business days from the day the order is received. 1 additional day is required if dressed Teddy bears is requested. Blank Goods: We require a minimum of 2 full production days to ship out blank undressed Teddy Bears.Absolute minimum is 50% of the first column quantity. Only select items within the catalog are available at less than minimum quantities. Less Than Minimum Charge: $60.00(G) plus first column price.Assorted Colors: Minimum assortment per color is 100 pieces and must be in even increments of 100 pieces (sorry, no exceptions)..Speculative Sample: $75.00 (G), plus setup charges, cost of the item and cost of any additional color per unit running charges and freight charges.Production Time: 2-3 Days. If revisions are made to any Pre Production proofs, a new pre production proof charge that includes any additional art, die or screen charges will apply. Pre Production Proof: Domestic Item: $75.00 (G).†OP Production Time: Subject to Confirmation at time of Order Placement. Pricing: OP, OP3, Rush & Turbo orders EQP/NQP pricing do not apply.Repeat order ink colors will vary from order to order. Full Color Imprint Price Includes: 1 Color Up to a 4 Full Color Imprint.Custom Acrylic AwardsSpecification Form.
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