If you are moving out of National Grid service area, you will need to call customer service at least 3 days in advance to be sure that service is turned off in time. You will have the opportunity to choose between variable and fixed rate plans with most ESCOs, however we recommend fixed rate plans across the board. Most ESCOs will not charge a fee to open a new account, but you should be aware of other common contract terms. Supply, or the cost of energy you consume and customer serviceĪll National Grid customers have the right to choose their own Energy Supply Company (ESCO) for their supply charges, and possibly save.īe sure to set up your National Grid account before deciding on an ESCO, since your ESCO will need your National Grid account information to coordinate service.Delivery, or the cost of getting energy to your home.National Grid automatically provides the following services: National Grid is your local utility in Syracuse, meaning they are your default provider of natural gas and/or electricity. You can reach National Grid customer service at 1-80, from Monday - Friday, 7:00 AM to 5:00 PM. You will need to provide information including: If you are moving into a new home in Syracuse, you will need to call National Grid's customer service line or visit your local office about 7 days before your move in date to set up national gas and/or electricity service. Signing up for National Grid Service in Syracuse You can reach your local Syracuse office at 1-31. You can speak to a National Grid customer service representative in person to resolve issues with billing, nautral gas or electricity service, and more at their Syracuse location. Signing up for National Grid Service in Syracuse.
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